How does Teréga guarantee service quality?

Those indicators cover areas identified as having a direct impact on the smooth running of operations for our transport infrastructure users:

• quality of metering,

• balancing,

• data provision,

• maintenance programmes,

• customer request management,

• the environment.

It is important to us that our results should show continuous improvement, both to guarantee a high quality of service for our users, but also to contribute to the smooth running of the French and European gas market.